General Policy
We aim to ensure you are satisfied with the services or digital products you receive from DevSprism. If you are not satisfied, you may request a refund.
Eligibility for Refunds
- Refunds apply only to services or products marked as “Refund Eligible”
- Refunds may be requested before the service is completed or before the digital product is fully delivered
- Custom services (like design or development) may have different refund rules depending on the work already done
How to Request a Refund
- Send an email to admin@devsprism.com
- Include your order number, product/service name, and the reason for the refund
- If approved, refunds are issued to your original payment method
- Processing time may take 7–14 business days, depending on your bank or payment gateway
Refund Denials
Refund requests may be denied if:
- They are sent after the allowed time
- The reason does not meet the policy requirements
- The service or product was already delivered and marked as non-refundable
Contact for Refunds
For refund inquiries, contact: admin@devsprism.com